Privacy Policy

1. What we collect

We collect personal information that you provide to us directly, including:

• Your name, company, email address and phone number when you submit an enquiry.
• Site locations, scopes of work and any drawings, documents or photos you attach.
• Correspondence you send us by email or through this website.

2. How we use your information

We use your information to:

• Respond to enquiries and prepare quotes and tenders.
• Plan, deliver and document contracted works.
• Meet our legal, safety and compliance obligations.
• Maintain business records including invoicing and correspondence.

3. Who we share information with

We do not sell your information. We only share personal information when:

• It is necessary to deliver the works you have engaged us for (for example, with head contractors, suppliers or subcontractors on your project).
• Required by law, regulation or court order.
• You ask us to share it.

4. How we store and protect your data

Enquiry details are delivered to our office email and stored in our business systems. We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, including access controls on our accounts and devices. Information is retained only as long as needed for business and legal purposes.

5. Website data

This website does not use advertising trackers. Our hosting provider may collect standard technical logs (such as IP address and browser type) to operate and secure the service. Attachments you upload through the enquiry form are transmitted to our office and are not published.

6. Access and correction

You may request access to, or correction of, the personal information we hold about you at any time by emailing admin@jbscg.com.au. We will respond within a reasonable period.

7. Complaints

If you believe we have breached the Australian Privacy Principles, contact us at admin@jbscg.com.au and we will investigate. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner (oaic.gov.au).

8. Changes to this policy

We may update this policy from time to time. The current version will always be available on this page.